Received from Sparkfun:
Subject: Re: [FWD: SparkFun Order 21xxxx]
From: Tech Support
Date: Fri, April 30, 2010 10:16 am
To: "Your Host"
Hi Bruce,
I talked to customer service, they should be sending you out 5 replacement ATMega328s with the bootloader and a return label for the 5 unprogrammed ones. Sorry for the inconvenience this has caused.
Thanks,
P (Sparkfun rep name)